Privacy Policy

Last updated: March 2025

This Privacy Policy describes how UK Top Casinos ("we", "our", "us") handles your personal data when you visit our website or interact with our content and services. We are committed to processing your information lawfully, fairly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

1. Information We Collect

Information You Provide

  • Contact details such as your name and email address (e.g. when you subscribe to updates or contact us).
  • Messages you send via contact forms or customer support channels.
  • Feedback and survey responses you voluntarily share with us.
  • Preference settings relating to communications and content.

Information Collected Automatically

  • Usage data (pages viewed, links clicked, time on page, referrers).
  • Device and browser details (IP address, user agent, operating system).
  • Approximate location derived from your IP address.
  • Performance and diagnostic data to help us improve stability.

Information from Third Parties

  • Analytics providers (aggregated usage insights).
  • Security partners (fraud prevention and abuse detection).
  • Public sources (e.g. social profiles you set to public when you interact with our pages).

2. How We Use Your Information

Site Operations

  • Provide, maintain and secure our website and services.
  • Diagnose issues and enhance performance and accessibility.
  • Protect against spam, fraud and abuse.

Communication

  • Respond to your requests and support queries.
  • Send newsletters and updates when you opt in.
  • Inform you of changes to our policies and practices.

Improvement & Insights

  • Analyse content engagement to improve site structure.
  • Conduct internal research to enhance user experience.

Legal & Compliance

  • Comply with legal obligations and regulatory requirements.
  • Enforce our terms and protect our rights and users.

3. Legal Bases for Processing

  • Consent: When you subscribe or otherwise give permission.
  • Legitimate interests: To operate and secure the site, understand usage and improve services.
  • Legal obligation: Where processing is required by law.
  • Contract: To deliver services you have requested.

4. Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted service providers who assist us in operating our website and delivering services—such as hosting, analytics, email delivery and security partners. These providers are bound by contractual obligations and may only process data as instructed by us.

Legal Requests

  • We may disclose information where required to do so by law.
  • We may share data in connection with legal proceedings or to protect rights, safety and property.

Business Changes

  • In the event of a merger, acquisition or reorganisation, your data may transfer subject to equivalent safeguards.

5. Data Security

We implement technical and organisational measures to safeguard your information, including encrypted connections (TLS), access controls, secure hosting and routine updates. While no system is 100% secure, we work to protect data against unauthorised access, alteration and misuse.

6. Data Retention

  • We retain personal data only as long as necessary for the purposes outlined in this Policy.
  • Where applicable, we anonymise or delete data after it is no longer required.
  • Retention periods may vary to meet legal or regulatory requirements.

7. Your Rights (UK GDPR)

  • Access your personal data and request a copy.
  • Request correction of inaccurate or incomplete data.
  • Request erasure in certain circumstances.
  • Restrict or object to processing in specific cases.
  • Data portability, where applicable.
  • Withdraw consent at any time (does not affect prior processing).

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

8. Cookies and Similar Technologies

We use cookies to support essential functionality, analytics and preferences. For details, see our Cookie Policy.

9. International Data Transfers

If we transfer personal data outside the UK, we will ensure appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses (SCCs), to provide equivalent data protection.

10. Children’s Privacy

Our site is intended for individuals aged 18 and over. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us and we will take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version on this page and adjust the “Last updated” date.

12. Contact Us

  • Email (Privacy): privacy@uktopcassinos.com
  • Subject line: “Data Protection Request”
  • Address: UK Top Casinos Ltd, London, United Kingdom

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) at ico.org.uk or call 0303 123 1113.